Effective Date: July 15 2024

Welcome to DhanXpert. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website. Please read this policy carefully. By using our website, you agree to the terms of this Privacy Policy.

1. Scope of the Policy

This Privacy Policy applies solely to information collected through our website, including information provided by visitors, potential investors, financial advisors, and general users. It does not apply to information collected through our mobile application, which is governed by a separate privacy policy.

2. Information We Collect

We may collect the following types of information from website visitors:

2.1 Personal Information:

Name

Email Address

Phone Number

Location (if provided through forms or surveys)

Contact Preferences

2.2 Non-Personal Information:

IP Address

Browser Type and Version

Device Type

Pages Viewed and Navigation Patterns

Cookies and Analytics Data

3. How We Use Your Information

We use the information collected through the website for the following purposes: Communication: To respond to inquiries, provide requested information, and offer customer support.

Marketing: To send updates, newsletters, and promotional materials, with your explicit consent.

Website Improvement: To analyze usage patterns and improve our website’s design, functionality, and content.

Website Improvement: To analyze usage patterns and improve our website’s design, functionality, and content.

User Engagement: To offer a personalized user experience based on your preferences and behavior on the website.

Regulatory Compliance: To comply with legal obligations or respond to lawful requests by public authorities.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. These may include:

Essential Cookies: Required for the basic functionality of the website.

Performance Cookies: Used to understand how visitors interact with the website. Targeting Cookies: For tailored advertisements and content.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may limit your use of certain features on our website.

5. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties. We may share your information under the following circumstances:

Service Providers: With trusted third parties who assist us in website hosting, analytics, and communication.

Legal Requirements: When required by law or to protect the rights and safety of DhanXpert and its users.

Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission of data over the internet can be guaranteed as completely secure. You are advised to take precautions to protect your own information, such as using secure networks and not sharing sensitive data on untrusted websites.

7. Your Rights

You have the right to:

Access: Request information about the personal data we hold about you.

Modify: Update or correct your personal information.

Delete: Request the deletion of your personal information, subject to legal and operational requirements.

Withdraw Consent: Opt out of receiving communications or withdraw any consent previously provided.

To exercise any of these rights, please contact us at privacy@dhanxpert.com.

8. Third-Party Links

Our website may contain links to third-party websites. DhanXpert is not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any external sites you visit.

9. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with the effective date clearly indicated. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

DhanXpert Privacy Team

Email: privacy@dhanxpert.com